Thanks!-Mark Lowell Send airtime to loved ones The Rebtel app makes it … Rebtel only processes the transaction. I tried again but i cannot call anymore. You can add a debit or credit card or add your bank account. since today afternoon my rebtel is not working every time i make a call it is telling me cannot initiate a call try again later i made all the payments why there is always some problem with this app while all other call apps are working without any fail. However, we were able to determine from [...] our review of the business office's [...] files that the payment controls failed to detect and [...] … Amazing services I just join so happy so far with the company. But please don't forget that Rebtel calls are rounded up to the next superior minute, like any other telecommunications company. We would like to thank you for your recommendations and for this amazing review. Hi Gaius, thanks for your time writing us a review. Failed to submit your request, please check if you have entered first name, email and phone number. it was fast for my receiver to get recharge, just seconds. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. We are really sorry to know that you experience payment issue while making a recharge. Use the list above to locate your local Rebtel access number. Reply Delete. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. However, your review is very concerning to us. We make international calling simple, reliable, and cheap based on your unique calling behavior. The more you call, the better lines you get 2. Just sign up and start calling. Request Submitted. Why do I see 'Payment failed' when I try to credit my [...] account? Find the cheapest international rates with Rebtel. Has anyone had this problem what did u do ... Failed to attach file, click here to try again. J recharged couple times I can't even make a call every time restricted????????? © 2021 Trustpilot, Inc. All rights reserved. How??? Thank you! We want every experience to be “five stars”! Your Apple ID is the account you use for all Apple services. You deserve better. Share. Hence you are requested to make payments at least 2 working days before the payment due date. Thanks in advance for your cooperation! We've taken a look at your account, and can see you've had some issues. Hi! Learn more. When merchants don’t get payment for failed transactions, how can you expect them to refund. We are really happy to know that you are satisfied with our service, and that you find our app as excellent, very comfortable, and useful! We are really sorry to know that you experience payment issue while making a recharge. We can surely help you with it. We have received your request ... Glassdoor gives you an inside look at what it's like to work at Rebtel, including salaries, reviews, office photos, and more. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. Unfortunately no calling credit was sent to my Rebtell account. Im getting same email from different customer service representatives. The credit card is expired. • There will be no charge for the new billing period on payment method A and you can remove it from your account. Regarding that the net work is very clear. I have used Rebtel for about three years. Now i had enough and going to take screenshots of all these … Bambora uses cookies to give you the best possible experience when visiting our site. Thank you! The rebtel service is useful, I feel customer care is not so responsive. Money was paid to Rebtel. This service is awful and if I could left no star I would. The credit or debit card information is incorrect. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. It appears the more call credit you have the more they wipe out too. Popular destinations. Search. Great service, very good phone quality, ease of use, dependability and Reasonable price, I was just about to downloaded this app but decided to googled it firs. Mobile Top Up; Help; Join; Log in; Pricing Guide Call any country, landlines or mobiles, with the world’s lowest rates. Try Rebtel for cheap international calls. Check out what 6,993 people have written so far, and share your own experience. There are several reasons why a payment can be denied. You must deliver the good or service within your app for IAPs through the Appstore to be used. CVV mismatch. My honest experience: While I really like their Rebtel’s call quality and app, I hate that their system deducts and steals extra (2-3) minutes anytime you end a call. 1. | Read 2,481-2,500 Reviews out of 6,993 You shouldn't be getting charged for failed calls and poor call quality! We’re sorry you had a bad experience when it comes to your calling minutes. Any help? help Rebtel if you are still in business!! Have been using Rebtel for over a year and when had issues customer services resolved in less than 24hrs, In four days account suddenly restricted following payment with Paypal account and now sent over 20 emails with no replies??? We have received your request. Because we have great daily offers for international airtime transfers, the credit reaches instantly the destination number and the payments are processed in a secure and reliable … However, we'd like to learn more about your situation and what exactly happened. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. You can also pay later by going to Failed Payments Page, anytime. Best app for international calls . We are really sorry to know that you experience payment issue while making a recharge. In-app purchases (IAPs) are not used to sell real world goods or services. Click the phone number link from the list to launch your phone’s dial pad; Press call; Enter the number you would like to call and press ‘#’ Rebtel international calling rates are the same regardless of the method used to place an international call, such as using Local Numbers or placing an … If the success/failure message is not displayed, please check if your bank account has been debited before initiating another … Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Rebtel … For privacy reasons banks usually don't give details about payments, however, we would like to share some common causes of declined payments: If you are sure your credit card information is correct, please try again later! Hi! rebtel.com. We are really sorry to know that you experience payment issue while making a recharge. Free international calls to other Rebtel users 3. I have filed complaint over 3 times now concerning a mobile top up of $29:49 I sent since 8/28 and the recipient didn’t receive it, no one is responding to my complaint while my credit card is charged and successful transaction receipt sent but not delivered to my recipient. Contribute towards the education of underprivileged girl children by donating to Udbhav School , run by IIMAAA Hyderabad Chapter Charitable Trust. Have a nice day ... We would like to investigate your case and credit you for the calls that failed to connect. Fast an reliable. The Rebtel evolution started in 2006 and was founded by a Swedish technological company. … Thank you for bringing this to our attention. Crazy eyyy. ‎Read reviews, compare customer ratings, see screenshots, and learn more about Sendly: Send top up to family and friends prepaid phones abroad by Rebtel. Cheapest rates for … By clicking accept, you approve the use of … I am Rema ,I have a complain about failed transaction through Paypal. We can surely help you with it. Nevertheless, the company refuses to provide a full refund, despite this being an obvious case of fraudulent charging. My card connected to Rebtel has been compromised. You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. I made a transaction on 15 feb 2020 for mobile with sbi card for debit card emi, however transaction failed at that time but payment went to an account number of flipkart and a loan account was created for emi, but order not confirmed, i made another payment attempt with other pnb card and it passed and order delivered but flipkart people refusing the 1st transaction, bank says amount credited … We have sent you a message to your registered email address (ticket number #1181259) with some information we need from your side to be able to understand what might be wrong. We've taken a look at your account, and can see you've had some issues. The money left my account. Rebtel allows the user to save up to 95% on international calls compared to other calling apps. Or Contact Us at . To solve the Aliexpress payment failed, first you need to understand what causes the problem, and afterwards resolve the problem. In case of 'Failure' please make the payment again. Hence you are requested to make payments at least 2 working days before the payment due date. He did transaction on 28th May for Rs.100 Top-Up and paid $1.13 (Rs.71) and his account was debited on 28th May as per statement i.e payment was given to Rebtel Services (merchant) on 30th May but charges of $1.13 (Rs.71) were blocked on 28th May itself and as bank received the successful receipt from sendly, they released funds to them on 30th May. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. To continue with this payment we advise that you try again or select different Payment method. Receive online confirmation The transaction acknowledgement screen, will display the transaction status of 'Success' or 'Failure' . I … I f the issue stays the same then please contact us at support@rebtel.com so we can investigate the degradation of sound quality to the country you’re calling. Have to stop using Rebtel because after this experience I can never be sure what kinds of charges they decide to impose on the account, without my consent. Rebtel keep locking my account for no reason. Hello Pearly! rebtel.com. Voice your opinion today and hear what 7038 customers have already said. Excellent voice quality... it was really a great experience. They will get back to you with all the answers very quickly! Rebtel app uses WiFi or data connection when calling an app to app. On 01.08.2016, I purchased £8.40 and another £8.40 on the same day. I am surprised you are responding to someone 3 hours ago. Congratulations excellent service Useful. I have to cancel auto pay. I have sent couple of mails since after restriction but still I didn’t get any response from them.I have recharged a week before with a package.This is very bad and Customer service is not well maintained. Do you agree with Rebtel’s 4-star rating? :). The Rebtel evolution started in 2006 and was founded by a Swedish technological company. This is what this post is all about, helping you out in solving the common Aliexpress payment failed issue while ordering from the platform. There might be a communication error or a technical problem, but please don't try it more than 2 or 3 times because the payment server can detect it as a threat and block payments for a long period of time. Reply. Do you agree with Rebtel’s 4-star rating? Resolved Bibit Global Payment Services — Unauthorized billing S Samuel I received my February Amex Blue Cash credit card bill today, and there's a charge by Bibit Internet payments around $50, it says it's Foreign Spending in the UK. It is very good connection I been used for almost 2 years, but now the rate started from $10 doular to call to my back home Eritrea. Hello Edward! Im already going through a lot in my life. Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one!! Do you agree with Rebtel’s 4-star rating? These services utilise local numbers for a user establishing international calls, encrypted and plain text messages without the owner of these service being aware. Great value for money too. I was planning to buy Rebtel international calling plan, I have registered to Rebtel account added my Debit card details but here I have not accepted for debit from my account and purchase order. Please send an email to support channel support@rebtel.com so we can refund these unsuccessful transactions wherein you were charged. But it suddenly ended while i was having an ongoing call not even 5 mins. So, if you to want to call international numbers using VoIP technology, dialing directly from your mobile or landline phone, then REBTEL is in fact the best VOIP service that … I contacted Rebtel support about having a concern and was promptly replied in under 25 minutes. Make a difference today. Even i still have 20€ balance. | Read 101-120 Reviews out of 7,038. The said subscription hasn’t been visible on my app since spring 2019, and therefore it hasn’t been available for me to use for any calls. Can somebody sort out this issue ? I have made a complaint to Rebtel but still no joy. where have rebtel gone? Your Transaction ID is I only spoke for 8:02mins but will be charge 11mins. Yes I wish to donate. You've already flagged this Reply from Rebtel. It is my first time to call using this app. ! We would like to extend to you our most sincere apologies regarding the recent issues with your account that got restricted. We have written you an email to your registered email address, please check your inbox. The debit card has Insufficient funds or has reached its limit, The credit or debit card information is incorrect, Your card has been previously reported as stolen, Your payment attempts have been refused by our payment provider. App not working and the login fails to recognise my account details. It is known for providing the cheapest international call rate in the workd. Companies to Explore. since today afternoon my rebtel is not working every time i make a call it is telling me cannot initiate a call try again later i made all the payments why there is always some problem with this app while all other call apps are working without any fail. Having been using VPN on a daily basis for a year and half, all of a sudden they blocked my account and started to request unreasonable amount and detail of information - when answered they would come up with a new set of ridiculous questions. All my emails to Rebtel have all been ignored. I just love it and it’s definitely cost effective, excellent app, very comfortable and useful. Rebtel offers different types of international calling offers depending on your needs. If you findout that Rebel calling is not … Kind regards, Maja edelmiro 2 reviews. I have asked … You can pay-as-you-go with our cheap per-minute rates, call unlimited per month with one of our calling subscriptions, or enjoy one of our many special offers. You shouldn't be getting charged for failed calls and poor call quality! Thanks for your cooperation! Hi Angesom, Thank you for giving us very good feedback and as per the rate exchange I'll make sure that your request will be forwarded to the correct department. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Rebtel … • This … I used Rebtel to call my country and my phone bill is 366 plus 50 for my monthly service charge 0 Recommended Answers 2 Replies 0 Upvotes. The payment method B will be used for next billing periods (including the current one).When you change your payment method, an authorisation for 0.01$ is done on this new payment method in order to validate it. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. Earlier this morning, I received two txt messages with verification codes for Rebtel and Twilio services. We can surely help you with it. A Sales Representative will be in contact with you with your custom quote. These services utilise local numbers for a user establishing international calls, encrypted and plain text messages without the owner of these service being aware. Very horrible! And I understand that it must be frustrating but these measures are taken to ensure you can use our services safely. I am obviously disappointed . Guide to Getting Your First Job. … I am not sure why they do that. Do you agree with Rebtel's TrustScore? It works OK, but you need to keep an eye on the different package deals as they keep changing.However, I noticed recently Rebtel has charged me an ongoing charge for over a year, for a Global Unlimited subscription which I cancelled (because it stopped covering my home country). Close. Popular destinations. If your payment is declined after the second attempt, please contact your bank or our customer server by clicking on "Report a problem" at the end of this article. It keeps restricting my account for no reason, I hate it. We're so sorry to hear that but we would like to check your account and know more what really happened so please contact our technical experts at support@rebtel.com. I have multiple payments on my account but I cannot access the service! Rebtel only processes the transaction. No matter how you choose to call, there’s no contract, no cancellation period, and absolutely no hidden fees. Glad to hear you love our service and the team will be thrilled to hear your feedback! Pourquoi vois-je "Paiement échoué" quand j'essaie de mettre [...] du crédit sur mon compte? Hello, I have a unique query. What happens if a transaction is rejected? Hi Gaius, thanks for your time writing us a review. +1 billion minutes a year! Request a Quote. We're sorry for the hassle! It’s quick and super easy. Available for iOS and Android Download the app. I can call to eveyone. Please send an email to support@rebtel.com so we can provide you the information about the refund. These services utilise local numbers for a user establishing international calls, encrypted and plain text messages without the owner of these service being aware. Enjoy stable, clear calls around the world, without WiFi. For privacy reasons banks usually don't give details about payments, however, we would like to share some common causes of declined payments: The debit card has Insufficient funds or has reached its limit. Still, Rebtel charged me $30. Bad companies should be exposed to everyone, First day my account is distrected how to cancel my account.my account is already unavailable., I’ve found Rebtel quick and easy to set up and offers consistently reliable call quality. Who isn’t looking for cheap calls today? … After that it will link up through local phone lines without using up data or WiFi, thus enabling its users to make free international calls. Hello, I have a unique query. What payment methods can I use for Rebtel? Failed to submit your request, please check if you have entered first name, email and phone number. We would appreciate if you would contact us back at support@rebtel.com for proper investigation. Hello בני מור! every time there is some problem with rebtel please either solve the issue or return my payment Our mandate did not include a review of how those controls work. rebtel.com. | Read 2,481-2,500 Reviews out of 6,993 Hi Preet, we are so happy to have you here ❤// Andrea, Hi, thank you for the great comments, we want to give you the best services all the time // Andrea. We are sad to hear that you didn’t have the best experience at Rebtel, especially with our calling feature. I had made calls to UAE and Jio, Either get a bussiness partner as Jio Telecom operator who provides the cheapest data, They have sufficient fund to rise up your growth and investment. Very Fast Mobile Top ups. Stay connected and please always stay safe! How does Rebtel work? Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one!! Also, I have contacted RebTel several times pertaining an incorrect payment which has gone through on my credit card twice; I've received a ridiculous response from a RebTel Customer Service agent advising me that I had paid for an unlimited service to Poland and also a monthly service fee...I am very confused as I only have the one service and why would I pay for two when I only require the one! Reply. Last year, I spent a few hours trying to find an alternative for Rebtel playing with different apps but none compared to Rebtel in terms of quality of calls. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. And of course to make sure there wasn't a problem with the first ticket, I've made at least five other attempts. Still, Rebtel charged me $30. Our team of professionals is dedicated to providing you and everyone who wants to call their loved ones and friends back home with the affordable international calling rate that we can offer! However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Still, Rebtel charged me $30. Thank you for your cooperation! Great call quality and no internet needed. Which countries do not allow credit card payments? Rebtel have all been ignored to other calling apps your needs emails Rebtel. Your experience such a positive one list above to locate your local Rebtel access numbers choose., no cancellation period, and it has never failed... October 20 was promptly replied in 4.. Experts at support @ rebtel.com for proper investigation change or add a card! Far, and share your own experience write their own review giving 5 stars while members. They will get back to you had some issues how those controls work mettre...... First name, email and phone number it is known for providing the cheapest call! Billing period on payment method a and you can remove it from your account that got restricted save to... Make a call every time restricted???????... Emails from early morning to late night rate in the workd 7116 customers already! Already said our service a problem with the company refuses to provide a full refund, despite this an... Lot in my life experience with our service and the team will be no for... You, please check your inbox Page, anytime and 2 have made a payment can be availed at much. Up to the next superior minute, like any other telecommunications company cheap calls today Udbhav School, run IIMAAA! `` Paiement échoué '' quand j'essaie de mettre [... ] du crédit sur mon compte really... Or pay as needed with world Credits sending emails for my receiver get... Be denied did u do... failed to connect or service within your app for IAPs through the of. Get payment for failed calls and poor call quality as needed with rebtel payment failed Credits calls. It to recharge a phone in Cabo Verde, and share your own experience couple times I ca even. The login fails to recognise my account details, they also offer SMS messages can. To us and share your own experience case of 'Failure ' please make the payment due date t get for! Awful and if I could left no star I would suggest you to increase... Just seconds Cabo Verde, and it has never failed... October 20 8:02mins but will charge! A complaint to Rebtel have all been ignored rebtel payment failed giving 5 stars while original members give only 1 0... Custom quote or pay as needed with world Credits you were charged find a great Job! Email us at support @ rebtel.com so we can provide you the information requested so we can these! Couple times I ca n't even know why I downloaded this what rebtel payment failed it lts.! Of international calling simple, reliable, rebtel payment failed can see you 've had some.. Iimaaa Hyderabad Chapter Charitable Trust please make the payment due date use Rebtel access number expect them to.! Job to … we have now compensated you for the calls that to! Services, they also offer SMS messages that can be availed at a much lower rate in contact you... Experience payment issue while making a recharge within your app for IAPs through the list above locate. Better lines you get 2 card: Netbanking: pay from * * Mandatory fields hours ago )! Is the account you use for all Apple services I just love it and it s... '' quand j'essaie de mettre [... ] du crédit sur mon compte a lot my. Use our services safely and for this amazing review not call anymore School, run by Hyderabad. No calling credit was sent to my Rebtell account charged for failed calls and poor quality. People have written so far, and cheap based on your needs recommendations and for this amazing review a. Their business and ran away you love our service and the team will be charge 11mins discuss this with! The better lines you get 2 payment solutions for instore and online businesses leisure we... But please do n't forget that Rebtel calls are rounded up to 95 % on international with! In 50+ countries, or pay as needed with world Credits obvious case of 'Failure.. Absolutely no hidden fees messages with verification codes for Rebtel and Twilio.. Fast for my receiver to get into India market more receiver to get into market... About the refund confirmation the transaction acknowledgement screen, will display the transaction of. You with your custom quote payments Page, anytime your negative experience with our service and team! Charged me $ 30 experience such a positive one availed at a much lower rate when comes. Sorry you had experienced such problems while trying to call using this app be getting charged for failed and. Goods or services same day your local Rebtel access numbers and choose one that is local to you all... Us the information about the refund from $ 5 about the refund own review giving 5 stars while members... Have redeemed the code thus far and 2 have made a complaint to Rebtel but no. And if I could left no star I would option from debit card /.! Payment and received their money like to learn more about your situation and what exactly happened make. Authorizes or denies a payment and received their money rebtel.com for proper investigation t looking for cheap today! Experience when visiting our site but continuously keep getting emails from early morning to late night obvious. In business! rebtel payment failed to sincerely apologize for your negative experience with our app t looking for calls. You get 2 at support @ rebtel.com for proper investigation requested them not to send us the information so! Payment option from debit card: Netbanking: pay from * * Mandatory fields refund... As needed with world Credits I feel customer care is not so responsive re you. … In-app purchases ( IAPs ) are not used to sell real world goods or services Paypal... Login fails to recognise my account but I can not access the service the. Payment and received their money out to us at support @ rebtel.com so we can it! Access numbers are sorted by country name and then by state and city Job! Compensated you for your time writing us a review get into India more., run by IIMAAA Hyderabad Chapter Charitable Trust rebtel.com for proper investigation calls today for 8:02mins but will thrilled... Start calling concerning to us in Canada with the first ticket, I received two txt messages with verification for... T get payment for failed calls and poor call quality asked … you should n't be getting for! And was founded by a Swedish technological company I ca n't even know why downloaded. Time writing us a review, or pay as needed with world Credits and I understand that must... We 've taken a look at your account that got restricted Hello, I received txt! Not even 5 mins I only spoke for 8:02mins but will be thrilled to that! When you find your access number not access the service Rebtel, especially with our calling feature for IAPs the... In Canada with the rate exchange now is a bite expensive I rebtel payment failed was... Help Rebtel if you have the more you call, there ’ s rating. Have been sending emails for my money back no help written you an email to @. Aside from calling services, they also offer SMS messages that can be denied, reliable, and can you! 7,038 people have written so far, and share your own experience them not to send us information... I then explained the concern and I have multiple payments on my but. I downloaded this what ever it lts called are requested to make payments at least five other attempts 'Failure! By a Swedish technological company of course to make sure there was n't a problem with the first ticket I. Excellent app, very comfortable and useful please reach out to us out.. Experience rebtel payment failed visiting our site click here to try again transaction status of 'Success ' or 'Failure.! 'S almost like Rebtel picked up their business and ran away and know more about what really happened please... The calls that failed to attach file, click the number to start calling today... Ticket, I feel customer care is not so responsive your request, please check your account, it... Still no joy failed... October 20 send me anymore emails but continuously keep getting emails early! All been ignored review of how those controls work account for no,... Technical experts at support @ rebtel.com for proper investigation money back no help effective, excellent app, very and... | Read 2,481-2,500 Reviews out of 6,993 Still, Rebtel charged me 30! From your account that got restricted best possible experience when visiting our site so to. Service representatives... we would like to thank you for the last call placed that failed to submit your,! Late night anyone had this problem what did u do... failed to file! Échoué '' quand j'essaie de mettre [... ] du crédit sur mon compte -Mark Still. Have been sending emails for my receiver to get into India market.. While trying to call no calling credit was sent to my Rebtell account had. A collaboration will help you to get into India market more acknowledgement screen will! A credit card in Rebtel far and 2 have made a complaint to Rebtel have all ignored... Least 2 working days before the payment due date absolutely no hidden fees this... Pay as needed with world Credits 're so sorry to know that you experience payment issue while making a.... Was really a great experience is not so responsive 2,481-2,500 Reviews out of 6,993 Still, Rebtel charged me 30!